It’s given – the spa is a big industry and is still booming. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, naming some fascinating craze for spas in 2010:
Customer Service. Great customer service is always the best! You could apply the most expensive spa treatment, but when the client isn’t contented with her spa experience, it’s equal to nothing. “As a matter of fact, 87 percent of ISPA member spas are using customer feedback mechanisms to guarantee they’re meeting consumers’ needs…” Spas should adopt improved ways then to hand the clients a more satisfying spa experience.
Spa Sampling Menus. This is a great way to let spa clients get a sort of “preview” of the several treatments thatthey would like to try on.
Spa Partnerships. This allows spas to widen their reach by building partnerships with local businesses that may also gain from them. Through this, spas are able to promote their business and increase the number of clients by taking the spa nearer to the clients. Several schemes can be conducted like discounted prices with partner hotels or resorts. And who doesn’t enjoy a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will remain powerful in assisting spa-goers make decision from what to where of spa. Needless to say, spas should make the most out of social media to gather clients.
Beauty Rest. Not yet very popular, but an inviting option like this can certainly increase the total of spa visits. This merely signifies giving that extra time at the spa to catch some forty winks while enjoying a restful massage. Or quite more attractive is to just book a room in a spa filled with calming aroma to get more sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a plenty of better things to look forward to for your 2010 spa excursion.
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